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Support
Welcome to the MySarkariResults Grocery Support Center! We’re here to help you with your orders, deliveries, payments, and everything in between.
Order & Delivery Support
Q: How do I track my order?
A: You can track your order by logging into your account and visiting the “My Orders” section. Tracking info will also be shared via email/SMS.
Q: When will my groceries be delivered?
A: Standard delivery takes 24–48 hours. Same-day delivery is available in select areas.
Q: Can I schedule a delivery?
A: Yes, you can choose a preferred time slot at checkout.
Payment & Refunds
Q: What payment methods do you accept?
A: We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
Q: I was charged but didn’t get confirmation.
A: If payment was deducted but you didn’t receive confirmation, please contact support below with your transaction ID.
Q: What is your refund policy?
A: Refunds are processed within 5–7 working days for eligible issues such as damaged or missing items.
Product Issues
Q: My item was missing or damaged. What should I do?
A: Please report the issue via our support form or email within 24 hours of delivery with a photo of the product (if damaged).
Q: Can I return grocery items?
A: Due to the perishable nature of our items, we only accept returns on non-perishable goods and sealed items within 2 days.
Account & Login Help
Q: I forgot my password. How can I reset it?
A: Click on the “Forgot Password” link on the login page and follow the instructions sent to your registered email.
Q: Can I update my address or contact info?
A: Yes, go to My Account > Edit Profile to update your details.
Still Need Help?
If your issue isn’t listed above, feel free to reach out to us!
| 🧾 Support Options | Details |
|---|---|
| support@mysarkariresults.in | |
| ☎️ Call Us | +91 8437637440 (Mon–Sat, 9 AM to 6 PM) |
| 💬 Live Chat | Available on the bottom right of our website |
| 📝 Support Form | Click here to submit a ticket |
Tips for Faster Resolution:
- Always include your Order ID
- Share photos for damaged/missing items
- Keep screenshots of payments for quick verification
Thank you for shopping with MySarkariResults Grocery. We’re committed to delivering fresh, fast, and reliable groceries to your doorstep!